Client Messaging Terms and Conditions
These terms and conditions apply if you consent to receive repeat automated promotional and personalised marketing text (e.g. SMS and MMS) messages (e.g. shopping basket reminders) from Bluebella (“we”, “us” or “our”). Please read these terms carefully before you consent to receiving these text messages from us.
We may send you text messages using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate.
Consent to receive automated marketing text messages is not a condition of any purchase.
Message & data rates may apply.
Message frequency will vary. We reserve the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. We also reserve the right to change the short code or phone number from which messages are sent and we will notify you when we do so.
Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas or to all mobile network operators or mobile virtual network operators.
In order to provide promotional and personalised marketing texts, we will process personal data about you. Please read our Security & Privacy Notice as it explains how we use and protect your personal data.
CANCELLATION
Text the keyword STOP to our shortcode to opt out of receiving our text messages. After texting STOP to our shortcode you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword command. If you unsubscribe from one of our text message programs, you may continue to receive text messages from us through any other programs you have joined until you separately unsubscribe from those programs.
HELP
Text the keyword HELP to our shortcode to return customer care contact information.
CUSTOMER CARE
If you are experiencing any problems, please visit https://support.attentivemobile.com/help/ and submit the form with details about your problem or your request for support, or email support@attentivemobile.com.
CONTACT
This message program is a service of Bluebella, located at 37 Cremer Street, E2 8HD, London, UK.
DISPUTE RESOLUTION
These terms are governed by English law. You can bring legal proceedings in respect of any matter arising out of or in any way related to these terms in the English courts. If you live in Scotland you can bring legal proceedings in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in either the Northern Irish or the English courts.